We know empathy in design is important. But what about the people we work with?
Designers can help foster empathy in any team.
Guest Lecture
Delft University of Technology
Streaming Live: 3 October 2022, 09:45 UTC+2
Test panels, sensitizers, and journey maps are great ways to help our coworkers experience empathy. In this guest lecture, I share some failures and successes from my own career.
Downloads
👉 Download the slides here (PDF)
Ethical Design Checklist (PDF)
References
- Kouprie & Sleeswijk Visser, F (2009) A framework for empathy in design
- María Elena López Reyes on ResearchGate.net
Creative Empathy
Creative Empathy is a toolkit for connecting with people’s deepest needs in any creative project.