TU Delft – Empathy in Design Campfire Stories

Good morning!

We know it’s important to experience empathy in design. But what about the people we work with?

Designers can help foster empathy in any team.

Guest Lecture: Empathy in Design Campfire Stories

Delft University of Technology
27 September 2021

Test panels, sensitizers, and journey maps are great ways to help our coworkers experience empathy in design. In this guest lecture, I share some failures and successes from my own career.



20210927 Empathy in Design Campfire Stories

👉 Download the slides here (PDF)

Character Map Canvas (PDF)

Ethical Design Checklist (PDF)


Creative Empathy

Spreading Love with Creative Empathy: Icon of a green heart inside a speech bubble, coming out of a bullhorn

Creative Empathy is a toolkit for connecting with people’s deepest needs in any creative project.

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