Field Study: Corfu Waste Management

This July, a group of us went to Corfu, Greece to conduct a field study into the local waste management system. We spent a week on the island conducting interviews, visiting relevant sites, and facilitating cocreative dialogues between key stakeholders. We worked together with a team of local researchers and experts, and Xenia Tombrou managed the whole project.

Click here for our full report.

Who We Are

Here are The Greatness Studio community members who participated in this field study.

Hester Bruikman-Pagán

Hester Bruikman-Pagán

Freelance UX Researcher @ Status.im
Shyam C Jayakrishnan

Shyam Jayakrishnan

Lead UX Designer @ Sandvik CODE
Brian Pagán, Founder of The Greatness Studio

Brian Pagán

Founder & UX Coach @ The Greatness Studio

Why We Went

“The issue we were looking into is the broken waste management system on a finite Greek island. The opportunity is the engaged Greek and Expat community of the island, that is taking big and steady steps towards a greener island.”

Xenia Tombrou, Project Coordinator
Drone Photo of the Landfill at Temploni Corfu by Corfu TV News (from YouTube)
Drone Photo of the Landfill at Temploni Corfu by Corfu TV News (from YouTube)

What We Did

Process Diagram illustrating our research phases: Immerse, Analyze, Validate, Share

We started the project with the intention of conducting a design sprint. But after the first two days, we realized that the issue is so complex and nuanced that we decided to spend the entire week on research and only a small bit of time on ideating solutions.

So we conducted our immersion phase from Friday to Tuesday and spent Wednesday on analysis. We prepared and facilitated a cocreation session on Thursday to validate our findings and spent Friday saying goodbye and making our ways home. Here’s our daily journal.

Arillas Recycling Center
Arillas Recycling Center
Synthesizing our findings at Villa Kefalomanduoko
Synthesizing our findings at Villa Kefalomanduoko
Selfie of the five members of our core research team, sitting around the dining table with a brunch spread of delicious Greek pastries
Our research team having lunch
Getting together after our cocreation session
Getting together after our cocreation session
Liapades Beach
Liapades Beach
Kalafati├│nes Recycling Center
Kalafati├│nes Recycling Center
Our cocreation session, moderated by Mariana Bolano
Our cocreation session, moderated by Mariana Bolano

What We Found

When drafting the report, I (Brian) tried to distill some key insights: four sentences that would summarize our findings. But I couldn’t. We made maps and diagrams of the waste management system and its relevant stakeholders, but four sentences weren’t going to summarize what we observed there.

Some of our visualizations are included below, and here are our complete findings.

Corfu Waste Management System
Corfu Waste Management System
Stakeholder Map
Stakeholder Map
Key Strategies from our cocreation session
Key Strategies from our cocreation session

Where Do We Go From Here?

While we didn’t conduct a design sprint, we still managed to summarize some of the ongoing solutions, as well as the ideas we all came up with and / or heard from our experts and cocreators.

Here’s the full summary of Solutions and Next Steps.

Would you like to get involved yourself? Feel free to send me an e-mail or contact Xenia Tombrou directly. There are lots of opportunities to help!

Wanna learn more? Here’s the full report!

Thank You!

Special thanks to Xenia Tombrou (project coordinator), Mariana Bolano (fellow researcher & workshop facilitator), and the amazing local team for sharing your time and expertise with us. ╬Ľ¤ů¤ç╬▒¤ü╬╣¤â¤ä╬┐¤Ź╬╝╬Á!