Empathy for Design – MobX 2017

Empathy helps us understand people’s emotions and helps us create things that people fall in love with. In this workshop, we’ll discuss why empathy is important and practice techniques you can use immediately to help yourself and others feel empathy.

When we feel what others are feeling, we understand them and connect much more deeply than with just market research or personas.

MobX Mobile UX Summit
7 September 2017, Berlin


Journey Map Canvas (PDF)

Character Map Canvas (PDF)


👉 Download the slides here (PDF)

MobX 2017 - Empathy for Design


MobX Berlin 2017

During this half-day workshop, we actually went out around Checkpoint Charlie to do empathic interviews with people on the street (the faces you see are workshop participants; our interviewees remain anonymous!).


Special thanks to Hester Bruikman!