Acting Techniques for Design Empathy – UXCampNL 2017

Acting techniques for design empathy help us understand people’s emotions and create things they can fall in love with.

Empathy doesn’t start behind a computer, it starts with people.

UX Camp NL 2017
23 September 2017, Eindhoven, The Netherlands

In this workshop, we ditch the slides, chairs, and computers to practice empathy techniques. you can use immediately to help yourself and others feel empathy.


Journey Map Canvas (PDF)

Character Map Canvas (PDF)


👋🏼 We didn’t use slides, but here are the slides from a similar workshop.

MobX 2017 - Empathy for Design


Special thanks to Bindu Upadhyay & Hester Bruikman!